Here is an overview of the most frequently asked questions about us, our website, products, and delivery.
If you cannot find an answer to your question of this website, feel free to email us at firstname.lastname@example.org
Our usual delivery time from order to delivery is 2-5 working days. When your order has left out warehouse, you will receive an email with confirmation that your order has been dispatched. If your order has not been delivered within 10 days after confirmation of of dispatch, we recommend that you get in touch. You can find contact information here.
Danish customers can collect orders at our office in Spøttrup.
No, we do not provide dispatch or delivery on weekends.
Most of our orders are delivered by GLS and you will receive an automatic email when it is dispatched.
You will also receive an email from GLS with track and trace information.
Yes, GLS delivers to all kinds of ParcelShops including gas stations, kiosks, and supermarkets.
Remember your delivery code and picture ID at pick-up.
It is also possible to have your order delivered to your workplace.
How can I file a complaint?
In the event of an error, we are happy to receive feedback from all our customers. There is always room for improvement. Please give us a call or send us an email and we will do our best to resolve the complaint.